Why hasn't my recommender gotten their registration email?

Rod Vizcarra -

Email Notification Issues

Occasionally recommenders will fail to receive the automated emails with their login information. This is usually due to their email security settings and spam filters. The recommender will want to check their Spam folder.

If the email is not in the spam folder, please ask recommenders to add noreply@embark.com to their email safe list or address book.

Once the noreply@embark.com is added, resend the email notification through the recommendation section of the online application. 

If the recommender still has not received the email notification, please contact Embark’s Technical Support staff.

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