<h1 class="user_formatted" style="color: #77a803;">Error in Accessing The Application</h1>
<p class="user_formatted" style="margin-top: 35px;">When attempting to re-access or start an application, applicants may come across an error message that will prevent access onto the form.</p>
<p class="user_formatted" style="margin-top: 35px;">Some applications offer a <a href="http://embarksupport.zendesk.com/forums/37470/entries/31437">Multiple-Application</a> feature where you may submit more than one application to the same institution within the same account. Applicants are allowed to submit <strong style="color: #df5900;">ONLY</strong> one application per program. You will be prompted with an error message if attempting to begin another application under the same program. Applicants commonly face this problem if they accidentally start an additional application form.</p>
<p class="user_formatted" style="margin-top: 35px;">In order to correct this, you will need to delete the unwanted "<strong style="color: #df5900;">In Progress</strong>" application form from the Embark.com site. Once logged in, please remove the unwanted "<strong style="color: #df5900;">In Progress</strong>" form(s) from the list (<em>see instructions below</em>). Once removed, you will be able to access your previous application(s).</p>
<p class="user_formatted" style="padding-left: 30px;"> </p>
<p class="user_formatted" style="padding-left: 30px;"><strong style="color:#ff0000">NOTE:</strong><em> </em></p>
<div class="user_formatted" style="margin-top: 35px;"> * <em><strong style="color: #df5900;"><span style="font-size: 10.5pt;">Rhodes Scholarship</span></strong> applicants please proceed to "<a href="#1">Deleting Your Application</a>" instructions below.<br /></em> <em><br /> * <strong><span style="color: #df5900;"><span style="font-size: 10.5pt;">UC Davis</span></span></strong></em><em> applicants may run into an error where they cannot access their <strong style="color: #df5900;">UC Davis Statement of Intent to Register Application Form</strong>. Please</em><br /> <em>make sure you meet the following criteria in order to access the form.</em></div>
<p class="user_formatted" style="padding-left: 30px;"><em> -</em><em> UC Davis must first grant access to this form for you.</em><em><br /> - You must have submitted the regular admissions application.</em><em><br /> - You must access the SIR application through the same account.<br /> - You must NOT have any <strong style=" color: #df5900;">In Progress</strong> applications for UC Davis.</em></p>
<div class="user_formatted" style="margin-top: 35px;"></div>
<p><a name="1"></a></p>
<h2 style="color: #77a803;"><br />Deleting Your Application Through Embark.com</h2>
<ul>
<li>
<p>Applicants may log onto their application by going to <a href="http://www.embark.com/" target="_blank">www.embark.com</a> with their same Username and Password.</p>
</li>
<li>
<p>When entering the home page, click on the “<span style="color: #df5900;"><strong>My Apps</strong></span>” tab located at the top center of the page. You will then be able to view current applications that are in progress or submitted through the Embark system.</p>
</li>
<li>Press the "<strong style="color: #df5900;">X</strong>" button next to the unwanted "<strong style="color: #df5900;">In Progress</strong>" application.</li>
</ul>
<p><img src="/attachments/706970" style="border: 8px solid #C2C99C; -moz-border-radius-topleft: 8px; -moz-border-radius-topright: 8px; margin-bottom: 15px; margin-top: 10px;" border="0" alt="Multiapp.JPG" /><br /><strong style="color:#ff0000"><br />NOTE:</strong> When deleting applications, notice the Start Date and Last Modified to know which application you want to delete. If you are unsure which application to delete, please contact our Support team for further assistance. Once an application is deleted, none of its contents will be retrievable. </p>
<p>Also, you cannot delete an application with submitted recommendations attached. You can still delete the application if the Recommendations are "WIP" or works in progress.</p>
<h2 style="color: #77a803;"><br />Embark.com Troubleshooting<br /></h2>
<p>Users who have passwords that contain special characters such as spaces, dashes, or symbols, will not be able to login through Embark.com.</p>
<p>To gain access to the Embark.com website, you must change your password and delete any special characters.</p>
<h2 style="color: #77a803;">Additional Help<br /></h2>
<p>If you continue to have difficulty accessing the online application, please email us at <a href="mailto:support@embark.com">support@embark.com</a>.</p>
2009-06-01T12:18:52-07:00
multiple_applications
37468
2049
38987
false
true
true
true
0
Ben Wong
635501
Error Message 'I Have Already Created an Application With These Options'
2010-01-11T10:23:02-08:00
<p>Our office hours are from:</p>
<p><strong>Monday - Friday from 9:00 AM to 5:00 PM PST</strong></p>
<p><strong>Saturday - Sunday we are closed.</strong></p>
<p>To access help forums, please use the links on the right menu of the website.</p>
<p>To submit help desk tickets, please click on the "Submit a Request" tab. We will respond to support tickets within <span style="text-decoration: underline;">2 business days</span>.</p>
<p>To access the status of outstanding tickets, please look for the Zendesk Welcome email sent to your account and set up a password. Once you have choosen a password, you will be able to login to our support portal to check on all of your submitted requests.</p>
2009-04-01T12:26:42-07:00
existing
37466
6147
29868
false
true
true
true
0
Ben Wong
635501
Welcome to the Embark Technical Support Website
2010-02-02T16:32:10-08:00